email: [email protected]
Mercedes Castro
Meet the Co-founder and Broker Owner of the first Real Estate Franchise in Costa Rica (1995) - RE/MAX First Realty. In the early 90s, the practice of real estate development in Costa Rica, as an industry, was largely unregulated and lacking professionalism. There were no international brands and standardized business practices. Recognizing a unique opportunity, We established the first RE/MAX franchise in the country, with a goal to introduce innovative real estate solutions and high-quality service.
As pioneers, we faced the challenge of working hard to gain recognition within the local market. Our mission extended beyond providing professional, dependable service to members of the public but additionally training of real estate professionals and support for agents; it also involved educating the community about the RE/MAX brand and it's advantages. We focused on building a strong foundation for the real estate industry by empowering agents, giving them the training, tools and knowledge needed to excel. Through comprehensive training programs, we cultivated a new generation of real estate professionals well-versed in modern sales techniques, marketing strategies, and customer service excellence. Our aim was to minimize misrepresentation, whether it was innocent or fraudulent so the public could rely on this information.
The RE/MAX name stands out as a leader in the Costa Rican real estate market, renowned for its commitment to professionalism and ethical practices. Today we open a new chapter of RE/MAX First Realty and our mission continues to champion the growth of the industry while ensuring our agents are equipped to meet the evolving needs of buyers and sellers alike.
email: [email protected]
Carolyn Rojas
Carolyn Rojas is a passionate real estate agent who has transformed her career from clinical psychology to the world of sales. With a solid background as a clinical psychologist, her journey led her to discover her true calling as a real estate advisor. Her passion for interior design and her experience in finishing blend harmoniously with this new facet of her career.
As part of the RE/MAX First Realty team, she is proud to be part of a prestigious agency where she collaborates with a highly trained team. Her focus is on the well-being of her clients, thoroughly reading their needs and tastes to provide personalized attention. As a great collaborator, she possesses a unique listening and negotiation skill that guarantees excellent results.
With an unwavering dedication to the real estate field, she takes advantage of market dynamics and applies her deep knowledge to exceed expectations. Beyond successful transactions, her commitment extends to building long-lasting relationships based on trust and transparency. She is here to guide her clients through every step of the process, providing expert advice and ensuring that every transaction is a smooth and positive experience.
email: [email protected]
Florian Mode
With years of experience in human interaction, Florian has had the privilege of working with a wide variety of people, developing an empathetic and client-focused approach. Throughout the career, Florian has also grown as a self-taught expert in artificial intelligence technology and graphic design, giving Florian a creative and modern perspective on the real estate industry.
Florian specializes in assisting French-speaking expatriates, as well as in residential real estate. Thanks to Florian’s proficiency in both French and Spanish, Florian can guide clients through every step of their real estate journey, ensuring smooth and effective communication that meets their expectations.
Core strengths lie in organization, active listening, and negotiation. Florian works with integrity and respect, ensuring that every transaction runs smoothly and benefits all parties involved. Florian firmly believes that high-quality service is built on attention to detail and a deep understanding of each client’s unique needs.
What attracted Florian the most to RE/MAX First Realty is its culture of teamwork and mutual support, where everyone feels like part of a big family. The goal is to accompany our clients with expertise and empathy, making sure that every transaction becomes a positive and seamless experience.
email: [email protected]
Nancy Ruiz
Nancy Ruiz is the real estate advisor at RE/MAX First Realty CR. With over two decades of experience in banking, she has developed a strong expertise in building customer relationships, managing teams, and leading in dynamic and evolving environments. Her extensive background spans both retail and commercial banking, where she honed her skills in customer satisfaction, anticipating client needs, and consistently achieving results. She also brings in-depth knowledge of credit products, having managed mortgage loans, small business loans, personal loans, credit cards, commercial lines, and more. Additionally, she held a key role as Leader Coach in Sales and Service, mentoring teams to deliver exceptional client experiences.
Her approach is based on active listening, building rapport and strong customer relationships, embedding a results-driven, problem-solving approach into her work style. As a responsible, organized, and proactive professional, she is very excited to bring her skills and experience to the real estate industry, where she is committed to guiding you through each step of the buying or selling process and helping you achieve your goals.
She is part of a professional and collaborative team that shares her commitment to high-quality service. Our goal is to guide you through every aspect of the real estate process, making it a seamless, positive experience that meets your expectations. She’ll be glad to help your real estate dreams make it come true!